Extension FAQs
Do I need to extend my rental if my flight or train is delayed?
Yes. You still need to extend your rental even if your return is delayed due to a flight or train delay. Why an extension is required WiFiBOX is a rental service. Rental fees are based on how long you keep the device, regardless of whether you use ...
Do I need to extend my rental if I won't use WiFi on the last day?
Yes. You need to extend your rental even if you will not use the internet on the last day. Why an extension is required WiFiBOX is a rental service. Rental fees are based on how long you keep the device, regardless of whether you actually use the ...
What is the deadline for extending my rental?
You can extend your rental until 11:59 p.m. on the day after your scheduled return date. Rental extension deadline Please complete the extension procedure by 11:59 p.m. on the day after your scheduled return date. Once this deadline has passed, you ...
What happens if I forget to extend my rental?
If you do not extend your rental, internet access will stop once the scheduled return date has passed, but rental fees will continue to apply. What happens after the scheduled return date? Internet access will be suspended automatically after the ...
Do I need to extend my rental even if I didn't use the internet?
Yes. You need to extend your rental even if you did not use the internet. Why an extension is required WiFiBOX is a rental service. Rental fees are based on how long you keep the device, regardless of whether you actually used the internet or the ...
How can I extend my rental period?
You can extend your rental period through My Page. How to extend your rental Please refer to this page for step-by-step instructions on how to extend your rental. Important information Our Customer Support Center cannot process rental extensions on ...