What happens if I forget to extend my rental?

What happens if I forget to extend my rental?


If you do not extend your rental, internet access will stop once the scheduled return date has passed, but rental fees will continue to apply.

What happens after the scheduled return date?

Internet access will be suspended automatically after the scheduled return date.
However, because WiFiBOX is a rental service, fees will continue to apply even while the device cannot connect to the internet.

Important information

Your rental fees do not stop when internet access is suspended.
This means you may continue to be charged even though you cannot use the internet.
If you need to keep your WiFiBOX longer, please complete the rental extension before the scheduled return date.
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