What is the deadline for extending my rental?

What is the deadline for extending my rental?


You can extend your rental until 11:59 p.m. on the day after your scheduled return date.


Rental extension deadline

Please complete the extension procedure by 11:59 p.m. on the day after your scheduled return date.
Once this deadline has passed, you will no longer be able to extend your rental.

What happens after the deadline?

If you can no longer extend your rental, internet access will be suspended.
However, because WiFiBOX is a rental service, rental fees will continue to apply even while the device cannot connect to the internet.

Important information

After the deadline, you may continue to be charged even though you cannot use the internet.
If you need to keep your WiFiBOX longer, please complete the rental extension before the deadline.
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