Payments
Which products are subject to Japanese consumption tax?
Products marked with "**" in the shopping cart are subject to Japanese consumption tax. How to identify taxable products On the shopping cart screen, look for the "**" mark displayed next to each product. Taxable products The following products are ...
Can I pay by invoice?
Yes. Invoice payment is available only to corporate customers in Japan who meet the eligibility requirements. Who is eligible? Invoice payment is available only to corporate customers that meet our specified requirements. How to learn more For ...
How much does WiFiBOX cost?
You can check the price for your trip in the shopping cart based on your travel details. How to check the price Select your destination and rental period, then proceed to the shopping cart. The total price will be calculated and displayed based on ...
Can I get a quotation?
No. WiFiBOX does not issue formal quotation documents. How to check the estimated cost You can view the pricing breakdown and total amount in the shopping cart during the booking process. If you need an estimate before placing your booking, please ...
Will the compensation fee be canceled if I return the WiFiBOX later?
No. Once a compensation fee has been charged, it will not be canceled even if you return the WiFiBOX at a later date. Why the compensation fee cannot be canceled The compensation fee covers not only the cost of replacing or rearranging the device, ...
Will I be charged a late fee if I return my WiFiBOX late due to unavoidable circumstances?
Yes. A late fee applies if your WiFiBOX is returned after the scheduled return date, regardless of the reason. About late fees WiFiBOX is a rental service, and the device must be returned by the scheduled return date. If it is returned late, ...
What payment methods are available?
WiFiBOX supports several payment methods. For the latest information, please refer to the official website. Available payment methods WiFiBOX accepts credit cards and selected electronic payment methods. Please note that not all payment methods are ...
Will I be charged even if I don't use the internet?
Yes. Rental charges apply even if you do not use any mobile data during your rental period. How rental charges work WiFiBOX is a rental service, so charges are based on the rental period, regardless of whether you use the internet. If you don't use ...
Will I receive a refund if I return my WiFiBOX earlier than planned?
No. If you return your WiFiBOX before your scheduled return date, the unused portion of your rental fee will not be refunded. About refunds Your rental fee is fixed based on the rental period selected when you place your booking. For this reason, ...
When will I be charged?
Payment is made when you place your booking. Standard payment timing For WiFiBOX, payment is processed at the time of booking. If you extend your rental period, the extension fee is charged when you submit your extension request. When additional ...