Will I be charged a late fee if I return my WiFiBOX late due to unavoidable circumstances?
Yes. A late fee applies if your WiFiBOX is returned after the scheduled return date, regardless of the reason.
About late fees
WiFiBOX is a rental service, and the device must be returned by the scheduled return date.
If it is returned late, additional charges will apply.
If you have unavoidable circumstances
Even if the delay is due to unavoidable circumstances, late fees generally still apply.
This policy helps ensure device availability for future customers and supports proper inventory management.
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Will the compensation fee be canceled if I return the WiFiBOX later?
No. Once a compensation fee has been charged, it will not be canceled even if you return the WiFiBOX at a later date. Why the compensation fee cannot be canceled The compensation fee covers not only the cost of replacing or rearranging the device, ...
When will I be charged?
Payment is made when you place your booking. Standard payment timing For WiFiBOX, payment is processed at the time of booking. If you extend your rental period, the extension fee is charged when you submit your extension request. When additional ...
Will I receive a refund if I return my WiFiBOX earlier than planned?
No. If you return your WiFiBOX before your scheduled return date, the unused portion of your rental fee will not be refunded. About refunds Your rental fee is fixed based on the rental period selected when you place your booking. For this reason, ...
Is there a cancellation fee?
No. There is no cancellation fee. If you cancel your booking, any amount you have already paid will be refunded in full. Charges for cancellations When a booking is cancelled, the full amount paid will be refunded. No cancellation fees or other ...
When do I need to return my WiFiBOX?
Please return your WiFiBOX by the scheduled return date you selected when placing your booking. Return deadline The scheduled return date entered during the booking process is your return deadline. Please return the device to a WiFiBOX rental station ...