When will I be charged?
Payment is made when you place your booking.
Standard payment timing
For WiFiBOX, payment is processed at the time of booking.
If you extend your rental period, the extension fee is charged when you submit your extension request.
When additional charges may apply
Additional charges may be billed after your rental in the following situations:
- You keep the device beyond the rental period without authorization.
- The device is not returned within 7 days after the scheduled return date.
In these cases, additional charges may apply separately from your standard rental fee.
Related Articles
Will I be charged a late fee if I return my WiFiBOX late due to unavoidable circumstances?
Yes. A late fee applies if your WiFiBOX is returned after the scheduled return date, regardless of the reason. About late fees WiFiBOX is a rental service, and the device must be returned by the scheduled return date. If it is returned late, ...Will the compensation fee be canceled if I return the WiFiBOX later?
No. Once a compensation fee has been charged, it will not be canceled even if you return the WiFiBOX at a later date. Why the compensation fee cannot be canceled The compensation fee covers not only the cost of replacing or rearranging the device, ...Will I receive a refund if I return my WiFiBOX earlier than planned?
No. If you return your WiFiBOX before your scheduled return date, the unused portion of your rental fee will not be refunded. About refunds Your rental fee is fixed based on the rental period selected when you place your booking. For this reason, ...How much battery will my WiFiBOX have when I pick it up?
Your WiFiBOX will have a battery level of approximately 70% to 100% when you pick it up. Battery level at pickup WiFiBOX devices are provided with enough battery power for immediate use. In most cases, you can start using the device without charging ...Will I be charged even if I don't use the internet?
Yes. Rental charges apply even if you do not use any mobile data during your rental period. How rental charges work WiFiBOX is a rental service, so charges are based on the rental period, regardless of whether you use the internet. If you don't use ...