What should I do if the location I selected is closed and I cannot return my WiFiBOX?
If the location you selected is closed, please return your WiFiBOX at another rental station or by courier.
Return it at another location
Go to a nearby WiFiBOX rental station and return the device there.
Return it by courier
If returning the device at a rental station is difficult, please consider returning it by courier.
If your return is delayed, late fees or a compensation fee may apply.
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Can I pick up my WiFiBOX from a different location than the one selected when booking?
Yes. You can pick up your WiFiBOX from a different location. Changing the pickup location You can pick up your WiFiBOX from any available rental station, regardless of the location selected when you placed your booking. Even if you selected Narita ...How can I change my return location?
You can return your WiFiBOX at a different location from the one selected when you placed your booking. If you are using a 5G device, please see the information below. Changing the return location WiFiBOX can be returned at any compatible rental ...Which mobile network carrier does WiFiBOX use?
WiFiBOX is not limited to a specific mobile network carrier. Because it uses multiple networks, the available carriers are not disclosed. Multi-carrier support WiFiBOX supports multiple mobile network carriers. Depending on your location, it ...How do I return my WiFiBOX if my arrival airport changes?
You can return your WiFiBOX at a different location. Please return it at a nearby WiFiBOX rental station, such as one at your new arrival airport. If you are using a 5G device, please see the information below. How to return your WiFiBOX You do not ...Where can I pick up my WiFiBOX?
You can check available WiFiBOX pickup locations on our dedicated locations page. How to find a pickup location Please refer to this page for a list of airports and other facilities where WiFiBOX is available. Important information for 5G plans ...