Where can I pick up my WiFiBOX?

Where can I pick up my WiFiBOX?


You can check available WiFiBOX pickup locations on our dedicated locations page.


How to find a pickup location

Please refer to this page for a list of airports and other facilities where WiFiBOX is available.

Important information for 5G plans


WiFiBOX devices for 5G plans can only be picked up from designated 5G pickup locations.

They are not available at standard pickup locations, so please check the location before placing your booking.

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      No. WiFiBOX cannot be picked up outside Japan. Pickup locations WiFiBOX rental stations are only available in Japan. Therefore, pickup in other countries is not available. Before using WiFiBOX Please pick up your WiFiBOX before departing from Japan ...

    • Can I pick up my WiFiBOX from a different location than the one selected when booking?

      Yes. You can pick up your WiFiBOX from a different location. Changing the pickup location You can pick up your WiFiBOX from any available rental station, regardless of the location selected when you placed your booking. Even if you selected Narita ...

    • Can I pick up my WiFiBOX before my rental start date?

      Yes. You can pick up your WiFiBOX up to 2 days before your scheduled rental start date. There is no additional charge for early pickup during this period. However, internet service will only be available from your rental start date. Early pickup ...

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      If you cannot use your phone's camera, you can still pick up your WiFiBOX by entering the rental station code manually. How to pick up your WiFiBOX manually When picking up your WiFiBOX, the QR code scan is used only to identify the rental station. ...

    • How much battery will my WiFiBOX have when I pick it up?

      Your WiFiBOX will have a battery level of approximately 70% to 100% when you pick it up. Battery level at pickup WiFiBOX devices are provided with enough battery power for immediate use. In most cases, you can start using the device without charging ...