What should I do if my WiFiBOX is lost or stolen?
If your WiFiBOX is lost or stolen, please submit a report through the designated form as soon as possible.
How to report a lost or stolen device
As soon as you notice that your WiFiBOX is missing or has been stolen, please submit a report using this form.
When to submit the report
Please submit the report as soon as possible, preferably by your scheduled return date.
Risks of reporting it late
If you delay submitting the report:
- Your Wi-Fi Insurance may no longer apply, even if you purchased it
- Late fees may be charged in addition to the compensation fee for the lost device
Please report a lost or stolen WiFiBOX as soon as you become aware of it.