What should I do if I realize after arriving that I selected the wrong plan?

What should I do if I realize after arriving that I selected the wrong plan?


Unfortunately, your plan cannot be changed after you have picked up your WiFiBOX and traveled to your destination.


Changing your plan

The country or plan cannot be changed after the WiFiBOX has been picked up.
Therefore, even if you notice the mistake after arriving at your destination, we will not be able to change the booking or plan.

If you need internet access immediately

If you need another way to connect to the internet right away, please consider using our sister service, eSIM square.