The WiFiBOX I picked up is damaged or dirty

The WiFiBOX I picked up is damaged or dirty


If the WiFiBOX you picked up is damaged or noticeably dirty, please contact our Customer Support Center immediately while you are still at the pickup location.

When to contact us

Please contact us right away if:
  1. The device is cracked or chipped
  2. A cable is damaged
  3. The device is noticeably dirty

What to do

Our Customer Support Center will explain the next steps, including a possible device replacement.
Warning
Do not use the device. Please contact us first.