The left LED is red and I cannot use the internet

The left LED is red and I cannot use the internet


If the left LED is solid red, the WiFiBOX cannot connect to the internet.


What a red LED means

If the leftmost of the three LEDs is solid red, an issue may be preventing the WiFiBOX from connecting to the network.

What to do

For possible causes and troubleshooting steps, please refer to the “If the left LED is solid red” section of this article.

    • Related Articles

    • What should I do if I cannot connect to the internet at all?

      If you cannot connect to the internet, first check the LED indicators on your WiFiBOX. Check the color of the left LED Of the three LED indicators, check the one on the far left. If the left LED is flashing white The device is preparing to connect to ...

    • Will I be charged even if I don't use the internet?

      Yes. Rental charges apply even if you do not use any mobile data during your rental period. How rental charges work WiFiBOX is a rental service, so charges are based on the rental period, regardless of whether you use the internet. If you don't use ...

    • Is it normal for the middle LED to flash?

      Yes. A flashing middle LED is normal. What the middle LED means When the middle LED is flashing, it means that data is currently being transmitted. In most cases, this indicates that the device is operating normally. If the LED is flashing but you ...

    • Do I need to extend my rental even if I didn't use the internet?

      Yes. You need to extend your rental even if you did not use the internet. Why an extension is required WiFiBOX is a rental service. Rental fees are based on how long you keep the device, regardless of whether you actually used the internet or the ...

    • Can I change the country of use during my rental?

      No. You cannot change the country of use after picking up your WiFiBOX. Changing the country of use Once you have picked up your WiFiBOX, the country selected for your booking cannot be changed. If you selected the wrong country WiFiBOX cannot change ...