My preferred payment method is not available

My preferred payment method is not available


If you cannot select your preferred payment method, you may be automatically signed in to Link.
On the payment screen, select Pay without Link, then choose your preferred payment method.




Link is a one-click checkout service provided by Stripe, our payment processing partner.
It is also used by many other online stores and services.

If you have used Link on another website or service that supports it, you may be automatically signed in to Link when making a payment for WiFiBOX.

Why do I only see credit card payment?

When you are automatically signed in to Link, only credit card payment may be displayed.
If this happens, select Pay without Link, then choose your preferred payment method.

If the issue persists

If your preferred payment method still does not appear after selecting Pay without Link, please try placing your order from a different environment.

For example:
  1. Use a computer instead of a smartphone.
  2. Use a smartphone instead of a computer.
  3. Try a different web browser (such as Chrome or Safari).
  4. Use your browser's Incognito or Private Browsing mode.
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