Is a VPN option available?
No. WiFiBOX does not offer a VPN option.
If you need a VPN, you will need to arrange and configure one yourself.
About VPNs
WiFiBOX does not provide built-in VPN functionality or VPN-related optional services.
If you would like to use a VPN, please subscribe to and configure a VPN service separately.
Using WiFiBOX in China
WiFiBOX is not affected by China's internet restrictions (commonly known as the Great Firewall).
This means you can access services such as Google and LINE in China without using a VPN.
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What payment methods are available?
WiFiBOX supports several payment methods. For the latest information, please refer to the official website. Available payment methods WiFiBOX accepts credit cards and selected electronic payment methods. Please note that not all payment methods are ...
My preferred payment method is not available
If you cannot select your preferred payment method, you may be automatically signed in to Link. On the payment screen, select Pay without Link, then choose your preferred payment method. What is Link? Link is a one-click checkout service provided by ...
What should I do if the rental station is full and I cannot return my WiFiBOX?
If all slots at the rental station are full, please use another return method. What to do if you cannot return the device Ask the facility staff If staff are available nearby, such as at a hotel, ask whether they can make a slot available for your ...
Can I pay by invoice?
Yes. Invoice payment is available only to corporate customers in Japan who meet the eligibility requirements. Who is eligible? Invoice payment is available only to corporate customers that meet our specified requirements. How to learn more For ...
Where can I pick up my WiFiBOX?
You can check available WiFiBOX pickup locations on our dedicated locations page. How to find a pickup location Please refer to this page for a list of airports and other facilities where WiFiBOX is available. Important information for 5G plans ...