How do I return my WiFiBOX if my arrival airport changes?

How do I return my WiFiBOX if my arrival airport changes?


You can return your WiFiBOX at a different location.
Please return it at a nearby WiFiBOX rental station, such as one at your new arrival airport.
Warning
If you are using a 5G device, please see the information below.


How to return your WiFiBOX

You do not need to return the device at the location selected when you placed your booking.
Return it at a WiFiBOX rental station at your arrival airport or another convenient location.
Please refer to this page for a list of WiFiBOX rental station locations.
Info
You do not need to update your booking or contact our Customer Support Center before changing the return location.

If you are using a 5G device

5G devices can only be returned at designated locations.
They cannot be returned at unsupported rental stations.
Please check this page in advance for a list of locations where 5G devices can be returned.

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