How do I return my WiFiBOX?
You can return your WiFiBOX by inserting it into an empty slot at a nearby rental station.
How to return your WiFiBOX
Find a convenient WiFiBOX rental station and insert the device into an available slot.
For detailed instructions, please refer to this page.
Check that your return is complete
After inserting the device, make sure you receive a return confirmation email.
If you do not receive the email
If you do not receive a return confirmation email, your return may not have been completed correctly.
Please contact our Customer Support Center as soon as possible.
If you are using a 5G device
5G devices can only be returned at designated locations.
They cannot be returned at unsupported rental stations.
Please refer to this page for a list of locations where 5G devices can be returned.