How do I pick up my WiFiBOX?

How do I pick up my WiFiBOX?


You can find instructions for picking up your WiFiBOX in the Quick Guide.


How to check the pickup instructions

Please refer to the Quick Guide for step-by-step pickup instructions.
The guide includes a video and easy-to-follow explanations, making it simple even for first-time users.

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    • Can I pick up WiFiBOX outside Japan?

      No. WiFiBOX cannot be picked up outside Japan. Pickup locations WiFiBOX rental stations are only available in Japan. Therefore, pickup in other countries is not available. Before using WiFiBOX Please pick up your WiFiBOX before departing from Japan ...

    • Can I pick up my WiFiBOX from a different location than the one selected when booking?

      Yes. You can pick up your WiFiBOX from a different location. Changing the pickup location You can pick up your WiFiBOX from any available rental station, regardless of the location selected when you placed your booking. Even if you selected Narita ...

    • Can I pick up my WiFiBOX before my rental start date?

      Yes. You can pick up your WiFiBOX up to 2 days before your scheduled rental start date. There is no additional charge for early pickup during this period. However, internet service will only be available from your rental start date. Early pickup ...

    • How can I pick up my WiFiBOX if I can't use my phone's camera?

      If you cannot use your phone's camera, you can still pick up your WiFiBOX by entering the rental station code manually. How to pick up your WiFiBOX manually When picking up your WiFiBOX, the QR code scan is used only to identify the rental station. ...

    • How much battery will my WiFiBOX have when I pick it up?

      Your WiFiBOX will have a battery level of approximately 70% to 100% when you pick it up. Battery level at pickup WiFiBOX devices are provided with enough battery power for immediate use. In most cases, you can start using the device without charging ...