How do I charge my WiFiBOX?
The charging method depends on whether you are using a 4G or 5G WiFiBOX device.
Please refer to the appropriate guide below.
Charging instructions
Please select the guide that matches the device you are using.
How to identify a 4G or 5G device
Related Articles
My WiFiBOX does not charge to 100%
If your WiFiBOX does not fully charge, the charger may not provide enough power or may not be compatible with the device. Please try using a different charger. For information about recommended chargers, please refer to this article. Common causes ...Can I charge my WiFiBOX with a power bank?
In some cases, you may be able to charge your WiFiBOX with a power bank. However, we generally do not recommend it. Why power banks are not recommended Depending on compatibility between the power bank and your WiFiBOX, the device may not charge ...Can I charge my WiFiBOX using a computer's USB port?
In some cases, you may be able to charge your WiFiBOX using a computer's USB port. However, we generally do not recommend it. Why computer USB ports are not recommended Some computer USB ports are not designed primarily for charging, so they may not ...My WiFiBOX does not respond or charge when connected
If your WiFiBOX does not respond when connected to a charger, the issue may be with either the device or the charger. Please check this article first. If the problem continues after trying multiple chargers, the WiFiBOX may be faulty. What to check ...What type of charger do I need for my WiFiBOX?
Please use a charger that is compatible with your WiFiBOX model (4G or 5G). How to identify your device For 4G devices Please use a USB Type-C charger (recommended) or a USB Type-A charger. If you use a USB Type-A charger, we recommend one with an ...