Do I need an internet connection to pick up my WiFiBOX?

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• Do I need to extend my rental even if I didn't use the internet?

  Yes. You need to extend your rental even if you did not use the internet. Why an extension is required WiFiBOX is a rental service. Rental fees are based on how long you keep the device, regardless of whether you actually used the internet or the ...

• Can I test the internet connection in Japan before traveling abroad?

  No. You cannot test the internet connection in Japan. When you can use your WiFiBOX A WiFiBOX rented for use abroad will connect to the internet after you arrive at your destination. Why it cannot connect in Japan Your WiFiBOX can only connect in the ...

• Can I pick up my WiFiBOX from a different location than the one selected when booking?

  Yes. You can pick up your WiFiBOX from a different location. Changing the pickup location You can pick up your WiFiBOX from any available rental station, regardless of the location selected when you placed your booking. Even if you selected Narita ...

• Can I pick up my WiFiBOX before my rental start date?

  Yes. You can pick up your WiFiBOX up to 2 days before your scheduled rental start date. There is no additional charge for early pickup during this period. However, internet service will only be available from your rental start date. Early pickup ...

• What should I do if I cannot connect to the internet at all?

  If you cannot connect to the internet, first check the LED indicators on your WiFiBOX. Check the color of the left LED Of the three LED indicators, check the one on the far left. If the left LED is flashing white The device is preparing to connect to ...