Can someone else return my WiFiBOX for me?
Yes. Someone else can return your WiFiBOX on your behalf, although we do not generally recommend it due to the risk of return problems.
Returning a WiFiBOX on someone else's behalf
A WiFiBOX can be returned simply by inserting it into a rental station, so another person can complete the return for you.
If the person returning the device does not return it correctly, or if the return is not completed, additional charges may be applied to the person who placed the booking.
In principle, the person who placed the booking remains responsible for paying these charges.
The person who placed the booking is responsible for any problems with the return.
To help ensure that the return is completed correctly, we recommend returning the WiFiBOX yourself whenever possible.
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Can someone else pick up my WiFiBOX for me?
No. As a general rule, pickup by someone else is not permitted. Why proxy pickup is not allowed To help prevent problems, we do not accept bookings or pickups made on behalf of another person. Please make sure the person who placed the booking picks ...
Can someone else place an order on my behalf?
As a general rule, no. Orders must be placed by the person who will be using the WiFiBOX. Please place your own order The person who will use the WiFiBOX must complete the account registration and payment using their own information. Why proxy orders ...
Can I transfer my WiFiBOX to a friend or colleague during my rental?
No. You cannot transfer a WiFiBOX you are currently using to another person. Transferring or lending your WiFiBOX WiFiBOX may only be used by the person who placed the booking. You cannot transfer or lend the device to a friend, colleague, or any ...
Can I pick up WiFiBOX outside Japan?
No. WiFiBOX cannot be picked up outside Japan. Pickup locations WiFiBOX rental stations are only available in Japan. Therefore, pickup in other countries is not available. Before using WiFiBOX Please pick up your WiFiBOX before departing from Japan ...
What accessories are included with WiFiBOX?
WiFiBOX is rented as the device only. No accessories are included. Included accessories WiFiBOX does not come with any accessories, such as a charger or charging cable. Before using WiFiBOX Please prepare any items you need, such as a compatible ...