Can I register multiple accounts with the same email address?
No. Only one account can be registered per email address.
Account registration limit per email address
Only one account can be registered with each email address.
You cannot create multiple accounts using the same email address.
If you need multiple accounts
If you wish to use multiple accounts, you will need to register each one with a different email address.
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What should I do if I registered with the wrong email address?
The appropriate action depends on your situation. Please check whether you have already placed an order. If you have not placed an order yet Please create a new account using the correct email address. You do not need to use the account that was ...
I haven't received the pickup instructions email
Even if you have not received the pickup instructions email, you can view the same information in My Page and pick up your WiFiBOX as usual. When the email is sent The pickup instructions email is sent starting three days before your scheduled pickup ...
Why can't I see my order in My Page?
There are several possible reasons. Please check the following based on your situation. You may be logged in to a different account If you have multiple email addresses (accounts), you may be logged in with a different account than the one you used ...
Can I order multiple devices at the same time?
No. You cannot order multiple devices in a single order. Number of devices per order You can order only one device per order. If you need multiple devices If you would like to use multiple devices, please place a separate order for each device you ...
Can I place an order without creating an account?
No. You must create an account before placing an order. Account registration is required to use our service. Account registration is required To use our service, you must create an account in advance. Please complete your account registration before ...