Can I change my booking after placing it?
No. Booking details cannot be changed after your order has been placed.
If you have not picked up your WiFiBOX yet
If you have not yet picked up your WiFiBOX, please cancel your current booking and place a new booking with the correct details.
If you have already picked up your WiFiBOX or are currently using it
If you have already picked up your WiFiBOX or your rental is already in progress, your booking details cannot be changed.
Thank you for your understanding.
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Can I change the country of use during my rental?
No. You cannot change the country of use after picking up your WiFiBOX. Changing the country of use Once you have picked up your WiFiBOX, the country selected for your booking cannot be changed. If you selected the wrong country WiFiBOX cannot change ...
Can I change the country of use after picking up my WiFiBOX?
No. You cannot change the country of use after picking up your WiFiBOX. Changing the country of use Once you have picked up your WiFiBOX, the country selected for your booking cannot be changed. If you selected the wrong country WiFiBOX cannot change ...
How can I cancel my booking?
You can cancel your booking through My Page. If your booking meets the cancellation requirements, you will receive a full refund. How to cancel You can cancel your booking from My Page. For step-by-step instructions, click here. Refunds for cancelled ...
Can I apply a coupon code after placing my order?
No. Coupon codes cannot be applied after an order has been placed. Applying a coupon code Coupon codes must be entered during the booking process. Once your order has been completed, a coupon code cannot be added to that booking. If you have not ...
How can I change my return location?
You can return your WiFiBOX at a different location from the one selected when you placed your booking. If you are using a 5G device, please see the information below. Changing the return location WiFiBOX can be returned at any compatible rental ...