WiFiBOX Support Portal | Home

On this page, you can access support information and contact WiFiBOX support.
You can read support articles to find solutions or proceed to contact us via phone, email, or chat.

By creating an account and logging in to the support portal, you can view your previous inquiries (tickets) and their status.

*Please note that the support portal account is separate from your WiFiBOX rental service account.*


    Emails we send regarding product pickup instructions and other important information may sometimes be delivered to your spam or junk mail folder.
    Before contacting support, please check your spam/junk folder as well as your promotions or advertisement mail folders.
    February 28, 2026

      Please check the Frequently Asked Questions first

      Many issues can be resolved quickly by checking our FAQ and support articles before contacting support.


        How to Contact Us

        Send a Message
        Our support team will review your message and reply by email. Please use this option if your inquiry is not urgent.
        Start a Chat
        You can use chat support from the chat widget at the bottom right of the screen. During busy periods, you may only be connected to the chatbot instead of a live agent.
        Call Us
        A dedicated phone support line is available for troubleshooting assistance.
          Support Hours
          Support hours vary depending on the type of inquiry.
          General Questions and Inquiries
          9:00 – 18:00
          WiFiBOX or Rental Device Troubles
          Available 24 Hours